Refund policy
Thanks for shopping with us! We want to make sure you get exactly what you need. If things don’t work out, here is how we handle returns:
15-Day Return Window
You have 15 days from the date of delivery to request a return or refund.
You have 15 days from the date of delivery to request a return or refund.
Condition & Eligibility
For an ECU or module to be eligible for a refund, it must be in its original condition. We cannot accept returns if the unit has been:
For an ECU or module to be eligible for a refund, it must be in its original condition. We cannot accept returns if the unit has been:
- Bricked (software failure due to improper flashing)
- Shorted (electrical damage)
- Water Damaged
- Damaged by Programming Errors
Defective Products
If you are claiming the product is faulty, you must provide proof of failure (such as diagnostic reports or professional technician notes) before a refund is processed.
If you are claiming the product is faulty, you must provide proof of failure (such as diagnostic reports or professional technician notes) before a refund is processed.
Returns for "Change of Mind"
If you no longer need the item but it is functioning correctly:
If you no longer need the item but it is functioning correctly:
- Shipping: You are responsible for shipping the item back to us and covering all associated shipping costs.
- Condition: The product must be returned in the exact same condition it was received. Any signs of installation, wear, or tampering will void the refund.
How to Start a Return
Please contact us with your order number and any necessary proof of failure to begin the process.
Please contact us with your order number and any necessary proof of failure to begin the process.